Guides
Guides for renters and landlords
Plain-English help with renting on benefits, and with letting to tenants who receive them.
Exempt and transitional housing explained
Supported housing where the rent is paid through Housing Benefit and you pay a service charge: who it is for, every benefit that can help, who can provide it, and the new licensing rules.
Listing supported or exempt accommodation
For RSLs, charities, councils, housing providers and managing agents: how to list supported housing where rent is paid through Housing Benefit and the tenant pays a service charge.
Inventory and check-in template
A printable room-by-room inventory with meter readings, keys and signatures.
Printable template
New tenancy checklist
A printable checklist of the documents to give and the checks to do before a tenant moves in.
Printable template
Rent payment record
A printable 12-month record of rent due and paid, including Universal Credit managed payments.
Printable template
These guides are general information, mostly for England, and not legal or financial advice. Rules change, so check GOV.UK or speak to an adviser such as Citizens Advice or Shelter about your situation.